If I could give this place 10 stars, I would. My girlfriend got me the Middle-Management class for a Christmas present, through a Gilt City special at the time, although I would pay full price for AnimalSense classes any day of the week. This class is for the “awkward, rebellious teenage” years your dog is going to go through after they hit about 14 months or so.
Penny was okay the first few classes, and had really picked up on the instruction. Great methods, and moved forward slow and steady. One weekend, a few classes in, she started showing a lot of signs of anxiety. We were taken aside, and she was given an overlook by the instructors and told to go home and relax. Once we got home, she calmed right down. An hour or so later, I get an email from the instructor who was following up on how she felt, along with suggestions.
The next week we were taken aside again, and given plenty of private instruction, and methods on how to deal with her anxiety. That was followed up with an email with a list of suggestions, exercises and practices, and they all seem to be working.